Customer support – Multilingual position
Are you a communicative, oriented at problem solving, takes a like in challenges, with initiative and a great teamplayer? Do you want to grow professionally in a company where you will be appreciated? Now you have the opportunity to work for one of the biggest eBay and Amazon partners in Europe.
The ideal candidate
- German, English, French, Spanish or Italian language level C1 – C2
- Mastering two or more international languages mentioned above represents an advantage
- Excellent communication, both oral and written
- High concentration and analytical skills
- Orientation towards customer satisfaction
- Ability to work under pressure
- Multitasking
- Knowledge of Microsoft Office – medium level
- Ability to respond promptly and professionally to the customers
- Confident in communication with clients
- Ensuring that the best solutions are offered for the customer
- Organizational skills
- Team spirit
Job description
- Answering and solving the customer phone calls
- Processing customer inquiries and complaints on online platforms
- Processing and solving requests by e-mail
- Excellent communication with trading partners, distributors and our team in Germany
- Updating data and information, keeping customers informed
- Taking and processing orders of the customers
Our offer
- Excellent working conditions in a young and ambitious team
- IT technology of the highest quality
- Attractive salary package
- Shopping vouchers
If this description fits your profile, send us your CV to the following e-mail address: info@e-parts-connection.ro
